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Personal help with health insurance enrollment

Find the information you need online, by email or by telephone with a personal adviser.

Before enrollment...

Personal assistance from a professional independent adviser can help you compare and select the best health insurance plan. Submit a request online for fast support.

Member services...

Once enrolled in any health plan, your member services department handles all health insurance issues including the application processing billing and claims. The telephone number and online access address are listed on your ID card and we can provide a reminder if necessary.

Problem resolution...

Each state's insurance department offers consumer assistance to help resolve health insurance problems. Contact information is listed on a state-by-state basis. Select your state to see the most recent news and contact information for each state's insurance exchange coverage.

OnlineAdviserTM enrollment support

Independent OnlineAdviserTM enrollment support on this Web site is provided primarily by Tony Novak although other advisers may also provide service, especially during periods of peak demand.

E-mail support is always available at onlineadviser@freedombenefits.net. Most requests are handled within one business day.

Limited telephone support is available Monday through Friday, 1:00 p.m. to 6:00 p.m., east coast time, subject to adviser availability. Changes to office hours are posted on Twitter @Freedom benefits. The toll-free number is (800) 609-0683 .

Tony Novak, authorAbout the author - This Web page and related content is written and periodically updated by consumer finance writer Tony Novak. Comments, questions, feedback and updates are welcome to help keep content relevant and up-to-date. Contact the author directly by e-mail, on Twitter or through the contact information included on his Web site. Article reprint rights as well as specifically customized content may be available on request. Some content may be offered for reprint without charge; other content will be offered for a fee that exceeds the minimum amount regulated by international Web copyright laws. Reprint is not permitted without written license. 
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 Opinions expressed are the sole responsibility of the author and do not necessarily represent the opinion of Freedom Benefits Association or any other person, company or entity mentioned. Information is from sources believed to be true, but cannot be guaranteed.